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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Hidden Moisture could be causing property damage in your Santa Cruz Home

9/27/2019 (Permalink)

HIDDEN MOISTURE HIDDEN MOISTURE

Water damage is among the most common cause of residential property damage insurance claims in the area it can pose significant risks to Santa Cruz County homes and businesses. Some sources of water damage such as floods, burst pipes, and sewage backups are obvious and require emergency service right away. However, there are other “hidden water and moisture” sources of damage that can be difficult to detect and often lead to a considerable amount of property damage and an increased cost for cleanup, restoration and repairs.

One possible concern with hidden moisture or sustained water damage is an increase in the overall humidity of your home. The EPA recommends keeping indoor humidity between 30 and 60 percent. If you are having trouble with high humidity in your Santa Cruz County residence, hidden moisture could be a concern. You may be able to detect high humidity by simply paying attention to potential problem areas in your home, damp basements, high traffic areas, bathrooms and kitchens with high humidity activities and poor circulation. Telltale signs of excessive humidity include condensation on windows, pipes, and walls. Over time hidden moisture can contribute to high humidity and during ideal conditions and can cause mold growth and other property concerns to erupt. The possible causes of water damage lurking in your home can originate from many different sources, with varying intensities, contamination levels, and scope of damage. Some of our largest property restoration projects start as small water leaks that cause serious structural and indoor air quality issues over time. There are many processes and techniques our crews can implement to successfully and thoroughly locate and address your high humidity and other hidden water damage concerns. Calling local SERVPRO professionals can help investigate the source behind your high humidity or hidden water damage concerns and inspect for any sign of visible mold or other secondary property damages.

How our SERVPRO restoration specialists find hidden water causing damage to your property and searching for the source of the moisture problem

Our SERVPRO professionals have IICRC certification and extensive training to handle all facets of water loss recovery in homes throughout our area, and our technicians also work to double check to ensure success during the restoration process. We use state of the art moisture monitoring and thermal imaging equipment to locate hidden water that could be lurking in your home following either an emergency or lingering water property disaster.

MOISTURE DETECTION DEVICES:
Our SERVPRO technicians use moisture detection devices, similar to a stud finder. These moisture readers can indicate the presence of moisture behind, ceilings, walls and floors. The devices that our team uses emit electromagnetic waves and measure the resistance in their return to determine moisture content in the affected materials. This sophisticated equipment can help us also to decide when a certain structural element could be too saturated or damaged to preserve.

THERMAL IMAGING EQUIPMENT:
Our SERVPRO professionals also use thermal imagery to indicate the presence of moisture pockets throughout affected and exposed areas of your property. Much of the damage in many water loss incidents can occur out of sight, so seeing a temperature array to detail the presence of moisture and dampness in challenging areas can help to determine the best points for installing drying equipment.

Is Hidden Moisture Causing High Humidity Concerns for Your Local Home or Business

Hidden moisture or water leaks are dangerous because they can cause serious issues like structural damage and mold growth before they are discovered. Excess water and moisture gets absorbed in wood, drywall, insulation, and furniture and can lead to warping, stains, bubbling, and structural deterioration.

Common signs of lingering or hidden water damage in your home:

Water spots or warping under sink cabinets

If you see water under the bathroom or kitchen sink it’s a warning sign that you have water damage and potential mold growth around the sink area. If the leak is bad enough, it could cause additional damage to the building structure, including the floor and walls, even if there’s no water present, water spots clearly indicate that pipes under the sink have a slow leak.

Ceiling or wall stains and bubbling

Ceiling and wall stains are obvious signs of a roof, appliance, or plumbing leak. When water saturates insulation and drywall, it can also lead to major water damage that can compromise the structural integrity of the property. Check your roof for damage, broken tiles or puddling. Also investigate appliances such as the washing machine, dishwasher and toilets for leaky spigots that could be dripping water and causing damage.

Squishy or Warping kitchen/bathroom floors or tile

Water damage is not always visible. In fact, it’s more common for damage to occur behind the floor, ceiling, and walls where you can’t see it. Since the bathroom is the most humid room in your home, it’s a common place for water damage and mold growth.

Moisture detection equipment can help our SERVPRO professionals to identify problem areas within your home that could be contributing to your home’s high humidity. Excessive moisture and high humidity can also cause mold to grow and spread in areas behind walls and ceilings where it is not easily detected. If water damage isn’t properly mitigated, mold and other secondary damages can begin to spread throughout your property in just a few days. That’s why it’s important to choose quality restoration professionals to dry and restore your property and take necessary steps to avoid further damages.

Ask About SERVPRO’s Visible Mold Inspection

The key to mold prevention is simple: moisture control and sufficient airflow. If you suspect your home is suffering from excessive high humidity, get in touch with our SERVPRO staff right away. Our Mold Remediation team can inspect your property for mold and water damage, locate the source of hidden moisture, and plan a mold removal and remediation process to get your home healthy and safe.

Signs of mold in your home are unpleasant odor, health issues or visual signs of mold growth.

In fact, mold sensitive individuals may experience unpleasant symptoms such as:

  • Respiratory issues
  • Coughing
  • Sneezing
  • Throat irritation.
  • Skin irritation.

If our technicians do discover mold during the inspection and mitigation process, they will evaluate the mold growth and contain any damage to the smallest area possible. They will then physically remove the mold and thoroughly dry any contaminated areas to ensure that the mold does not return.

When your home or business experiences a water disaster issue, or you suspect that high humidity maybe a problem, call our trusted local SERVPRO of Santa Cruz Service Specialists. Our sophisticated tools can make it easy to determine the presence of hidden moisture and dampness in your home. Waiting too long to choose a professional cleanup and recovery service can be a costly and hazardous mistake. We closely monitor and document all our cleanup, mitigation and remediation steps and make sure your moisture problem is taken care of correctly. To schedule an inspection give our SERVPRO of Santa Cruz team a call 24/7 at (831) 457-1997.

Response Time Is Vital

9/20/2019 (Permalink)

SERVPRO® of SANTA CRUZ is ready to respond to your emergency 24/7. Day or night, we can take action when disaster strikes your building. We can even help your business develop a plan prior to a loss to ensure your preparedness for future damages that may occur. Our Emergency Ready Plans compile information of the building’s layout to ensure rapid action can be taken in times of need which can directly result to getting your company back to in operation quicker after disaster strikes. Minimizing your business’s damages as well as any disruption of normal operations and/or loss of revenue is a high priority; we are Here To Help® you keep your doors open.

Call to speak with one of our representatives to discuss how we can assist at 831-457-1997.

Disasters Can Strike At Any Time - Make Sure You Have Your Emergency Go-Bag!

7/9/2019 (Permalink)

Plan ahead for emergencies with a go-bag kit ready to go at all times.

The fires in California during the past few years emphasize that the need for an emergency plan for each household is essential in staying safe during these emergencies. SERVPRO of Santa Cruz expresses that an important component of practicing safety is making an Emergency Go-Bag.

SERVPRO has put together a list of items that are needed for your Emergency Go-Bag. These items should be ready to go and are simple to grab during an emergency if you must evacuate quickly. You might not always be at home when a disaster strikes so make sure you keep additional supplies in your car and at work. Make sure to take your Go-Bag with you if you are not going to be home for an extended period of time. Disasters are unpredictable.

Put the following items together in a backpack, plastic bucket, or another easy to carry container. Make sure each member of your family or household has one of these Go-Bags that include supplies for your pets, in case family members are separated during the evacuation. 

  • Flashlight
  • Radio- Battery Operated
  • Batteries
  • Whistle
  • Emergency Cash and Change for Laundry and Phone Calls
  • Sturdy Shoes
  • Changes of Clothing
  • Water and Food to Last a Few Days
  • Photos of Family Members and Pets for Identification Purposes
  • List of Emergency Contacts
  • List of Allergies to Food and Medications
  • Copy of Health Insurance and Identification Cards
  • Prescription Medications and First Aid Supplies
  • Extra Toiletries
  • Extra Keys to Your Home and Vehicle
  • Any Special Needs Items for Children, Seniors or People With Disabilities

Make sure you are taking the correct precautions for keeping yourself and your family members safe during these unpredictable emergencies.

Call your local fire department or American Red Cross for further preparedness tips and practices. SERVPRO of Santa Cruz is the right company to contact in a water or fire emergency. Call us any time at 831-457-1997.

SERVPRO of Santa Cruz is IICRC Certified!

7/9/2019 (Permalink)

We are an IICRC Certified Firm which means the job will be done right the first time! Call us at 831-457-1997 any time!

About SERVPRO of Santa Cruz

SERVPRO of Santa Cruz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Santa Cruz is an IICRC firm, which means your house will be mitigated correctly the first time. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation for decades. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Call SERVPRO of Santa Cruz at 831-457-1997 any time!

Be Cautious Around Harmful Bacteria

7/3/2019 (Permalink)

Call SERVPRO of Santa Cruz for your cleaning needs at 831-457-1997

SERVPRO® of Santa Cruz is ready 24/7 to help you when disaster strikes. Sometimes life takes an unexpected turn and you are faced with situations you never could imagine. Bacterial & viral infections are rare but can quickly spread, potentially putting more people at risk of health issues. Our trained technicians are able to clean & disinfect to limit health risks & exposure. We utilize various disinfectants including green products that are food grade safe for both humans & pets. We can provide information on these disinfectants at your request. SERVPRO® of Santa Cruz is here to help you make it “Like it never even happened.”

SERVPRO® of Santa Cruz has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” Call us any time at 831-457-1997. Feel free to call with any questions about our cleaning services and whether or not something can be cleaned.

The Most Common Cause of Fires is Cooking in the Kitchen

7/2/2019 (Permalink)

Call SERVPRO of Santa Cruz at 831-457-1997

Fires can and do happen anywhere and anytime, they do not take holidays off. SERVPRO® of Santa Cruz is here for you when disasters such as water or fire damage strike. Whether it be from smoke in the break room at work from popcorn left too long in the microwave, or a space heater left too close to a blanket at home, we are Here to Help® you get your life back to normal. We know that just because we deal with emergencies every day, you do not. So we are here to share our decades of experience with you, as we guide you through the process of making it “Like it never even happened.” We are with you all the way. Our crews work with you and your insurance to take care of the details to insure you can come out after the disaster as if the fire never occurred. We walk with you through the process, guiding you with answers, advice and experience through to the other side where life will come back together.

We are always here to help you, Call Us at 831-457-1997

Come Join Our Team of Heroes!

7/2/2019 (Permalink)

Are you ready to be a SERVPRO hero? Call us at 831-457-1997 with any questions!

SERVPRO of Santa Cruz

Scotts Valley, CA Compensation: $16.00 - $25.00 per hour depending on experience

Fire and Water Clean-Up & Restoration Technician - Great Job Opportunity

Room for Advancement

Incentives Package Available

If you have a positive attitude, attention to detail, are willing to learn, and have a great work ethic, this is the opportunity for you! Openings are available immediately. Requirements – no more than one point on your DMV record (for insurance purposes,) must be able to pass a background check upon offer of employment, must be able to pass a drug screening, and three year’s work experience minimum. Pay rate is based on experience and we are willing to train the right people. To Apply: Obtain a copy of your driving record from the DMV. Come into our office located at 3 Victor Square in Scotts Valley, CA 95066. You can walk in any time between Tuesday – Thursday from the hours of 10am – 2pm. You must bring a DMV print out and any contact information necessary to complete a job application. Please allow about 45 minutes for the application process. About SERVPRO of Santa Cruz: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

Santa Cruz Fire and Soot Cleanup

6/20/2019 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in your Home. Call the Smoke Damage Experts at SERVPRO of Santa Cruz to help!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Santa Cruz will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 831-457-1997

Emergency Readiness - How Ready Are You?

6/20/2019 (Permalink)

Be Prepared with an "Emergency Ready Plan" from SERVPRO!

For a property owner, a worst-case disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time by a disaster recovery and restoration specialist can help minimize property damage as well as inventory or home contents loss. To provide home and business owners with a quick and convenient way to call in the experts when disaster strikes, SERVPRO of Santa Cruz has the SERVPRO Ready Plan Mobile Application. In the confusion and panic that often surround a disaster, a property owner or manager can reach out for expert help right from the scene, using their cell phones."

Our “ERP” application allows both residential and commercial property managers and owners to create an Emergency Ready Profile that contains critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecasts and more, including the address and contact information for our franchise.

Through the application, the user can quickly call SERVPRO of Santa Cruz or submit an electronic "First Notice of Loss" (FNOL), setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process and take the right steps from the beginning to bring their property back to normal, "Like it never even happened."

For more information about SERVPRO of Santa Cruz, please visit us at

http://www.SERVPROsantacruz.com/

http://www.SERVPROsantacruz.com/water-damage-restoration

SERVPRO of Santa Cruz is available to respond to water damage 24 hours a day

6/10/2019 (Permalink)

Call SERVPRO of Santa Cruz for 24 hour Response 831-457-1997

If your home or business sustained a Water Damage, SERVPRO of Santa Cruz is available 24 hours a day to extract the water, remove damaged materials, and dry the structure. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and can cause secondary damage from high humidity and deeply saturated materials that are harder to dry and the increased risk of microbial growth.

We Answer the Phone Ready to Help
Call 831-457-1997

We understand that most of our customers have never dealt with water damage before and it can be a stressful and overwhelming experience. You need an expert to guide you and complete the work according to Industry Standards. SERVPRO of Santa Cruz has the water damage training and experience necessary to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will complete what is referred to in our industry as a First Notice of Loss. This is when a representative from the office will ask you questions so that we can assist as quickly as possible. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask the questions below to get the Team Dispatched and prepared to start restoration.

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Santa Cruz

We have been providing “Fire and Water Clean-up and Restoration” ® as a SERVPRO Franchise since 2001. We have an IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, and Master Water Restorer on site. We also have an American Council for Accredited Certification (ACAC) Board Certified, Microbial Remediation Supervisor. We want you to feel confident that you have chosen a Provider that really cares and can provide you with the Professional Services you need for complete satisfaction. SERVPRO of Santa Cruz is here to help make it "Like it never even happened." 

Restoring Your Santa Cruz Commercial Building After Water Damage

6/10/2019 (Permalink)

Commercial Water Damage Events Present Unique Challenges. Our goal is to get your business back up and running in no time.

Flooding and water damage events at Santa Cruz commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Santa Cruz 

SERVPRO of Santa Cruz specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to Any Disaster

4/9/2019 (Permalink)

Call SERVPRO of Santa Cruz for Immediate Response (831) 457-1997

If your Commercial Building has sustained Water Damage, Call SERVPRO of Santa Cruz at (831) 457-1997 to inspect, assess and mitigate the loss to minimize your down time. Commercial Water Damage Restoration cannot be compared to residential restoration. There are hidden areas and structural voids where water can migrate. Many of the losses we encounter are multilevel structures that have sustained damage to electrical rooms, server rooms, elevator shafts, vast ceiling cavities, large HVAC systems and the list goes on and on. Having the expertise to assess and mitigate the entire structure holistically is essential to preventing secondary damage and future problems. It is equally important to have the resources necessary to recover documents, books, computers and electronic equipment. Depending on what was affected by the loss, office cubicles and desk systems may need to be dismantled, labeled and reset in the correct location once the loss is mitigated. SERVPRO of Santa Cruz has the experience, equipment and resources to mitigate your water loss and keep your business operating.

If your water loss qualifies as a Large Commercial Loss, rest assured that we can respond to any size or scope of damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams strategically placed throughout the country, ready to respond to large scale disasters.

SERVPRO of Santa Cruz is here, ready to respond to any size disaster.

To contact us call 831-457-1997

Prevent Damage to Your Home from Rain Water Intrusion

3/7/2019 (Permalink)

Mold Growth from Rainwater Intrusion

With the recent and ongoing rainstorms there have been many residences that have sustained damage from rainwater intrusion. If your home has experienced moisture intrusion, the first and most important step is to stop the source of water intrusion by means of a roof tarp, sand bags, a sump pump, a French drain, or a combination of these depending on the source of water intrusion. Then give SERVPRO of Santa Cruz a call to perform a moisture inspection, determine which materials sustained damage and provide an estimate to dry the structure. If moisture is left on the building materials and is not addressed, the conditions can cause secondary damages and mold contamination. For mold to colonize, the organism needs moisture and food. The moisture provides the means for mold to assimilate and digest food. The food is anything cellulosic which in layman's terms is anything from plants. This includes many of the materials that are used to construct your home, i.e. the paper on drywall and on the backing of vinyl floors, the wood used to frame your home, wooden floors, doors, baseboards, trim and the list goes on and on. Mold contamination can damage your structure and create an unhealthy indoor environment for you and your family. If your home sustains moisture damage from rainwater intrusion or if you suspect moisture or mold contamination call SERVPRO of Santa Cruz. Our friendly office staff will help schedule a time to inspect your home and recommend the steps necessary to dry the structure and remediate any mold that is discovered. SERVPRO of Santa Cruz has an American Council for Accredited Certification (ACAC) Council Certified Microbial Remediation Supervisor on staff, who can guide you through the remediation process.

SERVPRO is the Answer for Fire Damage Restoration

5/17/2018 (Permalink)

Fire damage can range from small to devastating. This is a reminder to check your smoke alarms frequently. Call SERVPRO of Santa Cruz at 831-457-1997.

If your home has sustained Fire and Smoke Damage, our first concern is for the safety of you and your family. Then there is also the concern that this type of loss can destroy pictures, possessions and memorabilia that is irreplaceable. Our priority is to save and restore the items that are precious and mean the most to you.

  We will also guide you through your insurance claim and provide the expertise to communicate the information necessary for your adjuster to keep your claim moving toward completion. Our goal is to ultimately have this behind you and get your life back to normal. We take seriously the tag line that we help make it "Like it never even happened." We are here for you and will provide the professional services necessary. This includes everything from Inventory Loss Lists, to Packing, Moving, Cleaning, Storage and Delivery of your salvageable contents. We also provide Board-up and Roof Tarp Services and address any Water Damage caused by Fire Fighting efforts. Once Restorative Drying is completed and your home is deodorized and sealed, our Construction Division will replace the damaged materials that were removed during mitigation and truly make it “Like it never even happened."

We have been providing fire and water clean-up and restoration as a SERVPRO rranchise since 2001. We have an IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, Master Water Restorer and a General Contractor on staff. We also have an American Council for Accredited Certification (ACAC) Board Certified, Microbial Remediation Supervisor. We want you to feel confident that you have chosen a Provider that really cares and can provide you with the Professional Services you need for complete satisfaction. SERVPRO of Santa Cruz is here to help make it "Like it never even happened." 

What do I consider when choosing Fire Damage Services?

5/17/2018 (Permalink)

Every Fire is Different - Restoring Fire damage requires a "Customized Restoration Plan" SERVPRO of Santa Cruz will formulate the right plan for you.

Smoke and soot are very invasive and can penetrate wall cavities, ceiling cavities, attic spaces and the sub-area crawlspaces of your home or business. Because of this it is a challenge to address hidden damage and the resulting odors that can permeate long after the damage initially occurs. Our smoke damage expertise and experience enables us to locate hidden damage. Our thorough Initial Inspection will provide you with an accurate assessment of the extent of damage and a comprehensive plan of action to bring your home and life back to normal again.

There are several components to consider when dealing with a fire damage:

  • Hot smoke migrates to cooler areas and the upper levels of a structure.
  • Smoke flows around plumbing systems, seeping throughopenings where pipeswere installedbetween levels.
  • The type of smoke may greatly affect the restoration process.

That is why consideration of the type of smoke produced by the fire is extremely important to facilitating the removal process. Because there are different types of smoke there are different types of soot residues found after a fire damage. Before restoration begins, SERVPRO of Santa Cruz will test the soot to determine what type of smoke damage it is and the best way of treating it. The cleaning procedures will then be based on the information gathered in the pretesting process. Here is some information on the types of smoke and residue -

Wet Smoke- Plastic and Rubber - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke- Paper and Wood - Fast burning, high temperatures, heat rises therefore so does the smoke.

Protein Fire Residue - Produced by evaporation of material rather than from the fire itself. - Virtually invisible, discolors paints and varnishes, extreme pungent odor.

SERVPRO's Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and knowledge to fully restore your home after a smoke or fire damage. Our staff will always treat you and your home with the utmost respect and care.

Did you know SERVPRO of Santa Cruz is a 24/7 Full Service Restoration Company that will work with you from start to finish and make your home like new again, "Like it never even happened."

Have questions about Fire, Smoke or Soot Damage?

Call us today!

(831)457-1997

What to do after a fire damage at your property

5/8/2018 (Permalink)

Call SERVPRO of Santa Cruz at 831-457-1997

The first 24 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO® of Santa Cruz provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help to ensure your property and belongings are restored to preloss condition when possible. If you do suffer a fire in your home or business, remember to follow these tips to minimize damages; limit movement in the areas affected to prevent further damages. Place old linens on carpeted traffic areas to prevent soiling and do not attempt to wash any walls or painted surfaces. SERVPRO® of Santa Cruz have been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 831-457-1997 to help you. #SERVPRO #waterdamage #LikeItNeverEvenHappened #santacruz

The science for drying your home.

5/4/2018 (Permalink)

Call SERVPRO of Santa Cruz 831-457-1997

Did you know, there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its pre loss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO® of Santa Cruz are trained in the science of drying and follow strict industry- approved standards to help lower the chances of any secondary damages. If your business suffers a water damage we are here for you. SERVPRO® of Santa Cruz have been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 831-457-1997 to help you. #SERVPRO #LikeItNeverEvenHappened #HereToHelp  #SERVPROofSantaCruz

Here for your business

5/4/2018 (Permalink)

Call SERVPRO of Santa Cruz at 831-457-1997

When Water or Fire Damage threaten your business, call SERVPRO of Santa Cruz to help you get back up and running fast. Here at SERVPRO our foremost concern is safety. We also understand the importance of mitigating the damage without interrupting the daily operations of your business. Loss of business can sometimes be ambiguous, detrimentally affecting the health of your business for a long time to come. Our Goal is to get your business up and running as soon as possible.

On our initial visit we will be inspecting the damage and formulating a “creative mitigation plan” that addresses the damage, considers the best way to proceed with your specific operation and minimizes your loss of revenue. Some of the things we will consider when formulating your mitigation plan are your hours of operation, type of business, employees and employee sensitivities, access and egress to your business, damaged equipment that is needed for daily operations, data loss/recovery and document restoration. Once Restorative Drying is completed our Construction Division will replace the damaged materials that were removed during mitigation and truly make it “Like it never even happened."

We have been providing “Fire and Water Clean-up and Restoration”® as a SERVPRO Franchise since 2001. We have an IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, Master Water Restorer and a General Contractor on staff. We also have an American Council for Accredited Certification (ACAC) Board Certified, Microbial Remediation Supervisor. We want you to feel confident that you have chosen a Provider that really cares and can provide you with the Professional Services you need for complete satisfaction. SERVPRO of Santa Cruz is here to “Help make it "Like it never even happened." 24/7, 365. When your business experiences a disaster, no matter what time of day or night, we are available to speak with you, dispatch a crew to start mitigating the loss and minimizing the damage. You can reach SERVPRO of Santa Cruz at 831-457-1997.

When your business is in crisis, you can depend on us,

5/4/2018 (Permalink)

Call SERVPRO of Santa Cruz at 831-457-1997

SERVPRO® of Santa Cruz is there for your business when you need us most. SERVPRO® of Santa Cruz is ready 24/7, 365 for you, we are just a phone call away. When your business experiences a disaster no matter the time or day we will be there to speak with you and dispatch a crew to you to start mitigating the loss and minimizing the damage. We are ready to help you make it “Like it never even happened” at 831-457-1997.

SERVPRO® of Santa Cruz has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365  to help you. #HereToHelp #SERVPROofSantaCruz 

Can you safely take care of mold in your business ?

2/8/2018 (Permalink)

Call SERVPRO of Santa Cruz 831-457-1997

There are lots of companies who will do a mold inspection/estimate for your company & talk about how they can “clean” mold with bleach. Well, they can certainly try, but it won’t help. SERVPRO® of Santa Cruz is committed to re mediating the problem completely & correctly so that you can get back to business faster, with less impact on your customers & business. We are able to work with you to limit disruptions allowing your work to go on, with certified technicians that use proper Technics and industry standards. For more information on how SERVPRO® of Santa Cruz can help you call us at 831-457-1997. We can come out and do an inspection & speak honestly & openly with you about options that you have.#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOFSANTACRUZ

SERVPRO® of Santa Cruz has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 831-457-1997 to help you.

FAST RESPONSE IS KEY

2/8/2018 (Permalink)

Call SERVPRO of Santa Cruz 831-457-1997

SERVPRO® of SANTA CRUZ is a 24/7 Emergency Service Provider. We respond when disaster strikes no matter what time or day it is. But did you know we can help you to create a plan before anything happens to make sure you are prepared for whatever may occur. We can come out and provide your business with Emergency Ready Planning to compile the information needed to getting back to business quickly after disaster strikes. We are Here To Help® you keep your doors open and minimize damage to your business and loss of revenue due to the disruption of operations. Call us at 831-457-1997 to speak about how we can help you. We are Here To Help® make it “Like it never even happened.” Make sure to call us at 831-457-1997. #SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOFSANTACRUZ

We are committed to our community

2/7/2018 (Permalink)

SERVPRO of Santa Cruz is committed to serving Santa Cruz County since 1991

SERVPRO® of Santa Cruz has always been shaped by the community we serve. Many of us grew up here and graduated from these schools. Some are new to the area, looking for a place that can be home for them and their families. SERVPRO® of Santa Cruz is committed to helping property owners get back to life after disasters from fire or flood from things like a hot water leak or a house fire from cooking. If disaster should strike make sure to call the team who has been committed to serving this community since 2001, we are Here To Help® 24/7, 365 at 831-457-1997.

We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” 

#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOSANTACRUZ #SANTACRUZ

How to plan for a Bio Hazard cleanup

2/7/2018 (Permalink)

Sometimes life takes an unexpected turn and you are faced with situations you never could imagine. We will come out and preform an inspection with you to help determine plan should a bio-hazard occur at your business. Our trained technicians will create a Ready Plan with you so that all your team members will know what to do and whom to call should a disaster strike. SERVPRO® of Santa Cruz is here to help you make it “Like it never even happened.” at 831-457-1997

SERVPRO® of Santa Cruz has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 831-457-1997 to help you.

#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOSANTACRUZ #SANTACRUZ

Santa Cruz County 24 Hour Emergency Water Damage Service

1/26/2018 (Permalink)

SERVPRO of Santa Cruz provides 24 hour fire and water damage restoration service in Santa Cruz County

SERVPRO of Santa Cruz is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (831) 457-1997

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Santa Cruz has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • What materials are affect?
  • What is the age of the structure affect?

About SERVPRO of Santa Cruz

SERVPRO of Santa Cruz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Santa Cruz, Call SERVPRO

1/23/2018 (Permalink)

Santa Cruz Residents: We provide immediate service day or night! 

SERVPRO of Santa Cruz provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Santa Cruz. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 (831)457-1997

Residential Services

Whether your Santa Cruz home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Bio-hazard Cleaning
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Santa Cruz commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Fire at my home or business, now what do I do?

6/22/2017 (Permalink)

Who will you call if there is a fire loss at your home or business? SERVPRO of Santa Cruz responds 24/7 365 days a year.

When a fire strikes your home or office everything else becomes secondary. Its a a long process that can be stressful and confusing. SERVPRO® of Santa Cruz are committed to helping you walk through this process with as little frustration or confusion possible. We have decades of experience providing the very best in customer service and helping our customer’s disaster be “Like it never even happened.” If disaster should strike call us at 831-457-1997. #SERVPRO#LikeItNeverEvenHappened#HereToHelp #ReBuildingStories

SERVPRO of Santa Cruz responds fastest to your Fire restoration needs

9/16/2016 (Permalink)

SERVPRO of Santa Cruz will restore your fire and soot damaged property with industry leading service and trained technicians.

Title: SERVPRO of Santa Cruz Comercial and residential Smoke and Soot Cleanup

Category: Fire Damage

Photo Caption: Smoke and Soot Damage Can Cause a Pervasive Odor in Your Santa Clara county Home.

Body:

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Santa Cruz will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 831-457-1997

http://www.SERVPROsantacruz.com/fire-smoke-damage-restoration

Faster to your Santa Cruz Water Damage Event

8/29/2016 (Permalink)

SERVPRO Of Santa Cruz emergency responds to a water damage at a local school. Faster to any size disaster.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Cruz provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

SERVPRO of Santa Cruz

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Santa Cruz arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 831-457-1997

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Santa Cruz

SERVPRO of Santa Cruz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew!

http://www.SERVPROsantacruz.com/employee-photos

For Immediate Service in Santa Cruz County Call SERVPRO

8/19/2016 (Permalink)

Your friendly local and professional choice for emergency restoration needs.The team at SERVPRO of Santa Cruz

SERVPRO of Santa Cruz provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Santa Cruz County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 831-457-1997

Residential Services

Whether your Santa Cruz home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Santa Cruz commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our  Commercial services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

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