Recent Posts

Prevent Damage to Your Home from Rain Water Intrusion

3/7/2019 (Permalink)

Mold Remediation Prevent Damage to Your Home from Rain Water Intrusion Mold Growth from Rainwater Intrusion

With the recent and ongoing rainstorms there have been many residences that have sustained damage from rainwater intrusion. If your home has experienced moisture intrusion, the first and most important step is to stop the source of water intrusion by means of a roof tarp, sand bags, a sump pump, a French drain, or a combination of these depending on the source of water intrusion. Then give SERVPRO of Santa Cruz a call to perform a moisture inspection, determine which materials sustained damage and provide an estimate to dry the structure. If moisture is left on the building materials and is not addressed, the conditions can cause secondary damages and mold contamination. For mold to colonize, the organism needs moisture and food. The moisture provides the means for mold to assimilate and digest food. The food is anything cellulosic which in layman's terms is anything from plants. This includes many of the materials that are used to construct your home, i.e. the paper on drywall and on the backing of vinyl floors, the wood used to frame your home, wooden floors, doors, baseboards, trim and the list goes on and on. Mold contamination can damage your structure and create an unhealthy indoor environment for you and your family. If your home sustains moisture damage from rainwater intrusion or if you suspect moisture or mold contamination call SERVPRO of Santa Cruz. Our friendly office staff will help schedule a time to inspect your home and recommend the steps necessary to dry the structure and remediate any mold that is discovered. SERVPRO of Santa Cruz has an American Council for Accredited Certification (ACAC) Council Certified Microbial Remediation Supervisor on staff, who can guide you through the remediation process.

SERVPRO is the Answer for Fire Damage Restoration

5/17/2018 (Permalink)

Fire Damage SERVPRO is the Answer for Fire Damage Restoration Fire damage can range from small to devastating. This is a reminder to check your smoke alarms frequently. Call SERVPRO of Santa Cruz at 831-457-1997.

If your home has sustained Fire and Smoke Damage, our first concern is for the safety of you and your family. Then there is also the concern that this type of loss can destroy pictures, possessions and memorabilia that is irreplaceable. Our priority is to save and restore the items that are precious and mean the most to you.

  We will also guide you through your insurance claim and provide the expertise to communicate the information necessary for your adjuster to keep your claim moving toward completion. Our goal is to ultimately have this behind you and get your life back to normal. We take seriously the tag line that we help make it "Like it never even happened." We are here for you and will provide the professional services necessary. This includes everything from Inventory Loss Lists, to Packing, Moving, Cleaning, Storage and Delivery of your salvageable contents. We also provide Board-up and Roof Tarp Services and address any Water Damage caused by Fire Fighting efforts. Once Restorative Drying is completed and your home is deodorized and sealed, our Construction Division will replace the damaged materials that were removed during mitigation and truly make it “Like it never even happened."

We have been providing fire and water clean-up and restoration as a SERVPRO rranchise since 2001. We have an IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, Master Water Restorer and a General Contractor on staff. We also have an American Council for Accredited Certification (ACAC) Board Certified, Microbial Remediation Supervisor. We want you to feel confident that you have chosen a Provider that really cares and can provide you with the Professional Services you need for complete satisfaction. SERVPRO of Santa Cruz is here to help make it "Like it never even happened." 

What do I consider when choosing Fire Damage Services?

5/17/2018 (Permalink)

Fire Damage What do I consider when choosing Fire Damage Services? Every Fire is Different - Restoring Fire damage requires a "Customized Restoration Plan" SERVPRO of Santa Cruz will formulate the right plan for you.

Smoke and soot are very invasive and can penetrate wall cavities, ceiling cavities, attic spaces and the sub-area crawlspaces of your home or business. Because of this it is a challenge to address hidden damage and the resulting odors that can permeate long after the damage initially occurs. Our smoke damage expertise and experience enables us to locate hidden damage. Our thorough Initial Inspection will provide you with an accurate assessment of the extent of damage and a comprehensive plan of action to bring your home and life back to normal again.

There are several components to consider when dealing with a fire damage:

  • Hot smoke migrates to cooler areas and the upper levels of a structure.
  • Smoke flows around plumbing systems, seeping throughopenings where pipeswere installedbetween levels.
  • The type of smoke may greatly affect the restoration process.

That is why consideration of the type of smoke produced by the fire is extremely important to facilitating the removal process. Because there are different types of smoke there are different types of soot residues found after a fire damage. Before restoration begins, SERVPRO of Santa Cruz will test the soot to determine what type of smoke damage it is and the best way of treating it. The cleaning procedures will then be based on the information gathered in the pretesting process. Here is some information on the types of smoke and residue -

Wet Smoke- Plastic and Rubber - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke- Paper and Wood - Fast burning, high temperatures, heat rises therefore so does the smoke.

Protein Fire Residue - Produced by evaporation of material rather than from the fire itself. - Virtually invisible, discolors paints and varnishes, extreme pungent odor.

SERVPRO's Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and knowledge to fully restore your home after a smoke or fire damage. Our staff will always treat you and your home with the utmost respect and care.

Did you know SERVPRO of Santa Cruz is a 24/7 Full Service Restoration Company that will work with you from start to finish and make your home like new again, "Like it never even happened."

Have questions about Fire, Smoke or Soot Damage?

Call us today!

(831)457-1997

How To Put Together an Emergency Go-Bag!

5/17/2018 (Permalink)

Fire Damage How To Put Together an Emergency Go-Bag! Plan ahead with a emergency to go bag kit ready at all times.

The recent fires in California emphasize that the need for an emergency plan for each household is essential in staying safe during these emergencies. SERVPRO of Santa Cruz expresses that an important component of practicing safety is making a Go-Bag.

SERVPRO has put together a list of items that are needed for your Emergency Go-Bag. These items should be ready to go and are simple to grab during an emergency if you must evacuate quickly. You might not always be at home when a disaster strikes so make sure you keep additional supplies in your car and at work. Make sure to take your Go-Bag with you if you are not going to be home for an extended period of time. Disasters are unpredictable. 

Put the following items together in a backpack or another easy to carry container. Make sure each member of your family or household has one of these Go-Bags, that include supplies for your pets, in case family members are separated during the evacuation. 

  • Flashlight
  • Radio- Battery Operated
  • Batteries
  • Whistle
  • Emergency Cash and Change for Laundry and Phone Calls
  • Sturdy Shoes
  • Changes of Clothing
  • Water and Food to Last a Few Days
  • Photos of Family Members and Pets for Identification Purposes
  • List of Emergency Contacts
  • List of Allergies to Food and Medications
  • Copy of Health Insurance and Identification Cards
  • Prescription Medications and First Aid Supplies
  • Extra Toiletries
  • Extra Keys to Your Home and Vehicle
  • Any Special Needs Items for Children, Seniors or People With Disabilities

Make sure you are keeping yourself and your family members safe during these unpredictable emergencies.

Call your local fire department or American Red Cross for further preparedness tips and practices.

What to do after a fire damage at your property

5/8/2018 (Permalink)

Fire Damage What to do after a fire damage at your property Call SERVPRO of Santa Cruz at 831-457-1997

The first 24 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO® of Santa Cruz provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help to ensure your property and belongings are restored to preloss condition when possible. If you do suffer a fire in your home or business, remember to follow these tips to minimize damages; limit movement in the areas affected to prevent further damages. Place old linens on carpeted traffic areas to prevent soiling and do not attempt to wash any walls or painted surfaces. SERVPRO® of Santa Cruz have been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 831-457-1997 to help you. #SERVPRO #waterdamage #LikeItNeverEvenHappened #santacruz

Leading cause of fires is from cooking.

5/8/2018 (Permalink)

Fire Damage Leading cause of fires is from cooking. Call SERVPRO of Santa Cruz at 831-457-1997

Fire can and do happen anywhere and anytime, they do not take holidays off. SERVPRO® of santa Cruz is here for you when disasters such as water or fire damage strike. Whether it be from a smoke in the breakroom at work from popcorn left to long in the microwave, or a space heater left to close to a blanket at home, we are Here to Help® you to life as it was before the disaster. We know that just because we deal with emergencies every day, you do not. So we are here to share our decades of experience with you, as we guide you through the process of making it “Like it never even happened.” Our crews work with you and your insurance to take care of the details to insure you can come out after the disaster as if the fire never occurred. We walk with you through the process, guiding you with answers, advice and experience through to the other side where life will come back together. We are always open to help you, call us at 831-457-1997 #waterdamage #SERVPRO #santacruz #fire

The science for drying your home.

5/4/2018 (Permalink)

Commercial The science for drying your home. Call SERVPRO of Santa Cruz 831-457-1997

Did you know, there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its pre loss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO® of Santa Cruz are trained in the science of drying and follow strict industry- approved standards to help lower the chances of any secondary damages. If your business suffers a water damage we are here for you. SERVPRO® of Santa Cruz have been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 831-457-1997 to help you. #SERVPRO #LikeItNeverEvenHappened #HereToHelp  #SERVPROofSantaCruz

Here for your business

5/4/2018 (Permalink)

Commercial Here for your business Call SERVPRO of Santa Cruz at 831-457-1997

When Water or Fire Damage threaten your business, call SERVPRO of Santa Cruz to help you get back up and running fast. Here at SERVPRO our foremost concern is safety. We also understand the importance of mitigating the damage without interrupting the daily operations of your business. Loss of business can sometimes be ambiguous, detrimentally affecting the health of your business for a long time to come. Our Goal is to get your business up and running as soon as possible.

On our initial visit we will be inspecting the damage and formulating a “creative mitigation plan” that addresses the damage, considers the best way to proceed with your specific operation and minimizes your loss of revenue. Some of the things we will consider when formulating your mitigation plan are your hours of operation, type of business, employees and employee sensitivities, access and egress to your business, damaged equipment that is needed for daily operations, data loss/recovery and document restoration. Once Restorative Drying is completed our Construction Division will replace the damaged materials that were removed during mitigation and truly make it “Like it never even happened."

We have been providing “Fire and Water Clean-up and Restoration”® as a SERVPRO Franchise since 2001. We have an IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, Master Water Restorer and a General Contractor on staff. We also have an American Council for Accredited Certification (ACAC) Board Certified, Microbial Remediation Supervisor. We want you to feel confident that you have chosen a Provider that really cares and can provide you with the Professional Services you need for complete satisfaction. SERVPRO of Santa Cruz is here to “Help make it "Like it never even happened." 24/7, 365. When your business experiences a disaster, no matter what time of day or night, we are available to speak with you, dispatch a crew to start mitigating the loss and minimizing the damage. You can reach SERVPRO of Santa Cruz at 831-457-1997.

When your business is in crisis, you can depend on us,

5/4/2018 (Permalink)

Commercial When your business is in crisis, you can depend on us, Call SERVPRO of Santa Cruz at 831-457-1997

SERVPRO® of Santa Cruz is there for your business when you need us most. SERVPRO® of Santa Cruz is ready 24/7, 365 for you, we are just a phone call away. When your business experiences a disaster no matter the time or day we will be there to speak with you and dispatch a crew to you to start mitigating the loss and minimizing the damage. We are ready to help you make it “Like it never even happened” at 831-457-1997.

SERVPRO® of Santa Cruz has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365  to help you. #HereToHelp #SERVPROofSantaCruz 

Can you safely take care of mold in your business ?

2/8/2018 (Permalink)

Mold Remediation Can you safely take care of mold in your business ? Call SERVPRO of Santa Cruz 831-457-1997

There are lots of companies who will do a mold inspection/estimate for your company & talk about how they can “clean” mold with bleach. Well, they can certainly try, but it won’t help. SERVPRO® of Santa Cruz is committed to re mediating the problem completely & correctly so that you can get back to business faster, with less impact on your customers & business. We are able to work with you to limit disruptions allowing your work to go on, with certified technicians that use proper Technics and industry standards. For more information on how SERVPRO® of Santa Cruz can help you call us at 831-457-1997. We can come out and do an inspection & speak honestly & openly with you about options that you have.#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOFSANTACRUZ

SERVPRO® of Santa Cruz has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 831-457-1997 to help you.