Recent Posts

SERVPRO of Santa Cruz is HIRING - Become a SERVPRO Hero!

7/6/2020 (Permalink)

SERVPRO techs with equipment and trucks Become a SERVPRO Hero!

Compensation: $16.00 - $25.00 per hour depending on experience

Water/ Fire Production Restoration Technician - Fulfilling Job Opportunity, Room for Growth & Advancement

Do you have a can-do attitude, attention to detail, commitment to hard work, and are you willing to learn new skills? We may be the PERFECT Company for you! We are looking for people to join our dynamic team of Heroes. Full-Time positions are available immediately.

All candidates should have a valid Driver’s License with no more than 1 point on their DMV records and the ability to pass a background screening and drug screening. Wages are based on experience – mitigation and/or construction experience is a plus. We are willing to train.

To apply: please email sdandrea@SERVPROofsantacruz.com or call our office at (831) 457-1997

About SERVPRO of Santa Cruz: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

SERVPRO of Santa Cruz – Ready to Help Reopen Your Business

4/29/2020 (Permalink)

Viruses While the World transitions to a new "normal", SERVPRO is here to help!

As pandemic statistics show a trend in the COVID-19 infection rates stabilizing, now is the time for Santa Cruz County employers to begin planning how to reopen your business and start the path to your new “normal”.

While there could be many questions on how to get your business back on track, SERVPRO of Santa Cruz is here to help alleviate fears relating to the health and safety of your workplace environment with our professional grade disinfecting solutions and protocols.

As our community learns more on various transmission methods, it is understood that a person could contract the Coronavirus by contacting surfaces contaminated by the virus and then touching their own eyes, nose, or mouth. By utilizing SERVPRO of Santa Cruz’s professional sanitization processes, we can ensure that every inch of your business has been treated.

Using a combination of methods below, our disinfecting services are certain to be more effective than a standard general cleaning.

  • Fogging is a process in which professional machinery sends out fine disinfecting sprays to treat entire interior areas. Fogging can be performing inside structures as well as within air duct systems.
  • Disinfectant surface wiping of all surface areas using professional, industrial-grade solutions would be essential. Allowing the disinfectant to sit on the surface and then be wiped down after a soaking period allows for utmost efficiency.
  • Spraying and saturating surfaces with sanitizing solution and allowing the solution to air dry on its own will ensure successful sanitation.

By partnering with SERVPRO of Santa Cruz, we understand that the safety of your employees and patrons are your number one priority. Our team is comprised of trained technicians and managers with decades of experience who are dedicated to reviving our community after this environmental crisis.

We specialize in both proactive and reactive pathogen cleaning; no space is too big or too small. Time is of the essence as wait times for services could increase as recovery efforts in our community start to take full effect.

Call SERVPRO of Santa Cruz today for more information 831-457-1997.

We are Cleaning Experts

4/14/2020 (Permalink)

COVID-19 Call SERVPRO of Santa Cruz to assist in your cleaning needs!

SERVPRO of Santa Cruz is Here to Help Santa Cruz County during this time of need

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our neighbors that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

SERVPRO of Santa Cruz are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your Santa Cruz County home or business needs deep cleaning services, call the experts today – [SERVPRO of Santa Cruz, 831-457-1997]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Why choose SERVPRO? Because We Care!

2/12/2020 (Permalink)

SERVPRO Here to Help Day or night, rain or shine, SERVPRO of Santa Cruz is here to help because WE CARE!

At SERVPRO of Santa Cruz, our main goal is to help our customers and community.

It may seem impossible to make people happy during the mitigation process; before we initially arrive onsite, we understand that homeowners are facing potentially devastating damages. Fires, flooding, mold, biohazard contamination – these are stressful circumstances for anyone to handle.

Our staff recognizes the emotional anxiety that is associated with property damage and they are sensitive to what our customers are faced with. A customer could be displaced by the mitigation and reconstruction process for days, weeks, or even months depending on the extent of the damages.

Our crews get to know our clients on a personal level – we get invited into their homes, we know their schedules, we get to meet their children, we see family photos and artwork, we become familiar with their pets, we are trusted with their home security, often we delicately handle treasured possessions for cleaning and storage until the restoration process is complete.

We understand the vital role we play to our customers during these challenging times and we take pride in being the company that people can trust. When it comes down to it, we are community members helping fellow neighbors. If you’re asking why you should choose SERVPRO, remember that we care about our customers and strive to ensure that they know that we really care. Allow us to be the company to helps you when you’re in need.

Call our SERVPRO of Santa Cruz office today – (831) 457-1997

When Rains and Storms hit Santa Cruz, SERVPRO of Santa Cruz is ready!

11/8/2019 (Permalink)

Rain falling on rooftop Don't wait to call SERVPRO of Santa Cruz if your home is affected by rain damage.

SERVPRO ofSanta Cruz technicians are highly trained to assist in the restoration of your property after being affected by storm and flood damages. We have specialized equipment and knowledgeable staff ready to dispatch day or night.

Faster Response

Being locally owned and operated allows for a quicker response time with the right resources. Mitigating damages as fast as possible is extremely important, lessening the damage, fighting against further damage, and keeping total restoration costs down.

Resources to Handle Floods and Storms

When winter storms start up in Santa Cruz, we’re one phone call away with access to equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 831-457-1997.

SERVPRO of Santa Cruz: Categorizing your Water Damage

10/25/2019 (Permalink)

Washing machine overflowing with bubbles Don't delay, call SERVPRO today!

Effectively mitigating water damage takes more than extraction and ventilation. There is much more a mitigation company accomplishes than merely placing drying equipment and applying various products to resolve a moisture problem. Our IICRC SERVPRO certified professionals have studied the science of structure drying and understand how to perform various principles to attain the drying goal while ensuring no contaminates are left behind.

The amount of water, the source of the damage, and the possible contaminates within the water are essential factors involved in your property’s damage and help to determine the category of the loss and how to treat it. It is also important to understand that the category of a loss will worsen depending on the cleanliness of the area being flooded, the temperature in the affected environment, and the length of time that lapsed without properly mitigating the damage.

  • Category 1 – Clean Water: Clean water derives from a sanitary water source that possesses no significant hazards if exposed to people. Examples of a Category 1 loss can include an overflow from a bathtub or sink faucet left running unattended, leaks from defective appliances like refrigerators supply line, or a falling rainwater. Less health risk are linked with Category 1 water losses.
  • Category 2 – Grey Water: The danger of health risks increase with Grey Water losses due to the potential of higher levels of pollutants present within the water when a person is exposed to it. Contaminates can include microorganisms, chemicals, urine, and mold. Some examples of category 2 water may include an overflow from a washing machine, overflow from a clogged toilet with some urine but no feces, or leaking aquariums. Category 2 water can look “dirty” and may be more translucent. Due to rapid development of bacteria and mold, leaving Category 2 losses unmitigated could leave your property vulnerable to secondary damage.
  • Category 3 – Black Water: Highly unsanitary, Black Water carries disease causing organisms, toxins, and waste that can cause considerable health problems to humans if exposed. Black water does not necessarily need to appear the color black visually to be categorized as such. Sewer back-ups, contaminated toilet overflows, and floodwaters from the oceans, rivers, or lakes would all be Category 3 water damages. Because black water can be associated with serious health diseases, it is vital to wear proper personal protection equipment while mitigating these losses. Porous materials such as drywall, flooring, and upholstery would be recommended to be discarded if affected. Specific agents would be used for sanitization of affected surfaces.


 
SERVPRO of Santa Cruz has technicians on standby day and night to respond to your water damage needs. Call us at 831-457-1997 when disaster strikes!

What You Should Do Immediately After a Fire at Your Property

10/24/2019 (Permalink)

Smoke billowing out of the oven Knowing the proper steps to take after disaster strikes can help reduce damage.

The actions you take within the first 24 hours after fire damage can be a deciding factor on whether your property and belongings can be restored or if replacement would be necessary. You can count on SERVPRO of Santa Cruz to provide a fast response and begin mitigation action quickly. Our technicians are highly trained in services ranging from fire, smoke and soot removals as well as board-ups, deodorization, contents inventory and cleaning, and document restoration. Our goal is to bring your property or belongings back to preloss condition whenever possible and help you through a stressful process.

If you have suffered a fire in your home or business, remembering to follow these tips can help to reduce damages:

  • Limit activity in the affected rooms to avoid movement of the smoke and soot
  • Lay old linens or cardboard on carpeted traffic areas to prevent further soiling and additional soot to travel to unaffected areas
  • Do not attempt to wash any walls or painted surfaces; this can result in smearing and further damage. There are specific procedures to be followed to ensure proper removal
  • Use paper masks if you must enter into the affected areas to protect your own respiratory health

SERVPRO of Santa Cruz has been serving our community since 2001. We are committed to helping our neighbors when tragedy strikes. We are ready to assist any time, any day. Call to speak with our representatives at 831-457-1997.

Don’t let a Power Outage Nuisance Turn into a Disaster

10/11/2019 (Permalink)

Candle burning close to the wick Ensure proper safety measures are taken if candles must be used.

As many of our homes and businesses lose power in Santa Cruz County, it is important to make smart decisions in protecting your property and your family. Unattended candles can quickly make a power outage turn into a disaster, possibly causing a fire at your home. If your power is out, it is a much safer idea to utilize flashlights or other battery-powered fixtures. If candles must be used, it is necessary to ensure the candle is never left unattended and is placed within a fireproof lantern or holder and placed far enough away from anything that has the potential to catch on fire.

In addition to fire hazards, power outages can also create dangers in carbon monoxide poisoning from indoor grills or generators. These items when used in a confined indoor area (including sheds or garages) can be fatal. Carbon monoxide leaks cannot be seen, smelled nor tasted, therefore many do not realize they are being poisoned by its side effects until it is too late. On top of ensuring to use these items exclusively outdoors, it is also a good idea to unplug appliances and keep your property well ventilated to further protect against exposure. 

In the unfortunate event you have experienced fire damage or any other disaster at your property, our highly trained customer services representatives and technicians are here to help; please call our office 24/7 at (831) 457-1997.

GETTING YOUR SANTA CRUZ COMMERCIAL PROPERTY BACK TO NORMAL AFTER A WATER DAMAGE

9/30/2019 (Permalink)

Whether you’ve had a smaller water damage or are experiencing a larger flooding issue, managing your Santa Cruz commercial property’s water damage is complex and numerous problems can be encountered along the way. SERVPRO of Santa Cruz technicians are experienced and knowledgeable and will work diligently to assess each unique situation to isolate the damaged areas. We strive to think outside the box to attempt to keep your normal operations running smoothly. 

SPECIAL CHALLENGES IN RESTORING COMMERCIAL PROPERTIES:

Our specialized crew members are  trained to be attentive to legal and environmental concerns and strive to alleviate any halt in operations. We recognize that every moment spent mitigating a water damage is a potential loss of revenue and productivity. You can rely on our prompt response time if an emergency situation affects your business.

About SERVPRO of Santa Cruz 

Locally owned and operated for nearly twenty years, SERVPRO of Santa Cruz specializes in mitigating water damages for commercial and residential property after disaster hits. The SERVPRO of Santa Cruz staff is highly trained in property damage restoration. From initial and continuing training at the SERVPRO Corporate training facilities to regular IICRC-industry certification, rest assured our workforce is equipped with the knowledge to restore your property.

NEED HELP? CALL SERVPRO!

9/30/2019 (Permalink)

two cartoon characters with fleet of green vehicles SERVPRO

Water damage and flooding emergencies won’t wait for “normal” business hours and neither do we! Call SERVPRO of Santa Cruz 24 hours a day 7 days a week for emergency response services, (831) 457-1997.

Faster to any disaster is our goal to minimize your water damage.

Flooding and water damage is extremely invasive. Water can migrate rapidly through your property, and porous materials soak up the water (for example, floors, walls, furniture, and more). Beginning the water extraction process right away decreases the chances of secondary damage and microbial growth. A delay of just a few hours can greatly increase the severity and costs associated with the water damage. Call SERVPRO of Santa Cruz for a rapid response.

What to Expect:

When you call SERVPRO of Santa Cruz, a highly trained customer service representative will be ready to assist you day or night. There will be several questions needing to be answered to ensure our crew will be prepared for your unique situation before going onsite. Some of the questions we will ask will include:

·         Your name and contact information

·         Your property insurance information (if applicable)

·         The address of your affected property

·         When did the damage occur?

·         What caused the damage?

·         What materials are affected?

·         Is electricity available onsite?

·         What is the age of the affected structure?

·         Are there affected furniture or contents onsite?

When dealing with water damage, immediate action is crucial – call today (831) 457-1997. We are here to help!