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Fire & Water - Cleanup & Restoration

Archived General Blog Posts

Disasters Can Strike At Any Time - Make Sure You Have Your Emergency Go-Bag!

7/9/2019 (Permalink)

Plan ahead for emergencies with a go-bag kit ready to go at all times.

The fires in California during the past few years emphasize that the need for an emergency plan for each household is essential in staying safe during these emergencies. SERVPRO of Santa Cruz expresses that an important component of practicing safety is making an Emergency Go-Bag.

SERVPRO has put together a list of items that are needed for your Emergency Go-Bag. These items should be ready to go and are simple to grab during an emergency if you must evacuate quickly. You might not always be at home when a disaster strikes so make sure you keep additional supplies in your car and at work. Make sure to take your Go-Bag with you if you are not going to be home for an extended period of time. Disasters are unpredictable.

Put the following items together in a backpack, plastic bucket, or another easy to carry container. Make sure each member of your family or household has one of these Go-Bags that include supplies for your pets, in case family members are separated during the evacuation. 

  • Flashlight
  • Radio- Battery Operated
  • Batteries
  • Whistle
  • Emergency Cash and Change for Laundry and Phone Calls
  • Sturdy Shoes
  • Changes of Clothing
  • Water and Food to Last a Few Days
  • Photos of Family Members and Pets for Identification Purposes
  • List of Emergency Contacts
  • List of Allergies to Food and Medications
  • Copy of Health Insurance and Identification Cards
  • Prescription Medications and First Aid Supplies
  • Extra Toiletries
  • Extra Keys to Your Home and Vehicle
  • Any Special Needs Items for Children, Seniors or People With Disabilities

Make sure you are taking the correct precautions for keeping yourself and your family members safe during these unpredictable emergencies.

Call your local fire department or American Red Cross for further preparedness tips and practices. SERVPRO of Santa Cruz is the right company to contact in a water or fire emergency. Call us any time at 831-457-1997.

SERVPRO of Santa Cruz is IICRC Certified!

7/9/2019 (Permalink)

We are an IICRC Certified Firm which means the job will be done right the first time! Call us at 831-457-1997 any time!

About SERVPRO of Santa Cruz

SERVPRO of Santa Cruz specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Santa Cruz is an IICRC firm, which means your house will be mitigated correctly the first time. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation for decades. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Call SERVPRO of Santa Cruz at 831-457-1997 any time!

Come Join Our Team of Heroes!

7/2/2019 (Permalink)

Are you ready to be a SERVPRO hero? Call us at 831-457-1997 with any questions!

SERVPRO of Santa Cruz

Scotts Valley, CA Compensation: $16.00 - $25.00 per hour depending on experience

Fire and Water Clean-Up & Restoration Technician - Great Job Opportunity

Room for Advancement

Incentives Package Available

If you have a positive attitude, attention to detail, are willing to learn, and have a great work ethic, this is the opportunity for you! Openings are available immediately. Requirements – no more than one point on your DMV record (for insurance purposes,) must be able to pass a background check upon offer of employment, must be able to pass a drug screening, and three year’s work experience minimum. Pay rate is based on experience and we are willing to train the right people. To Apply: Obtain a copy of your driving record from the DMV. Come into our office located at 3 Victor Square in Scotts Valley, CA 95066. You can walk in any time between Tuesday – Thursday from the hours of 10am – 2pm. You must bring a DMV print out and any contact information necessary to complete a job application. Please allow about 45 minutes for the application process. About SERVPRO of Santa Cruz: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

Emergency Readiness - How Ready Are You?

6/20/2019 (Permalink)

Be Prepared with an "Emergency Ready Plan" from SERVPRO!

For a property owner, a worst-case disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time by a disaster recovery and restoration specialist can help minimize property damage as well as inventory or home contents loss. To provide home and business owners with a quick and convenient way to call in the experts when disaster strikes, SERVPRO of Santa Cruz has the SERVPRO Ready Plan Mobile Application. In the confusion and panic that often surround a disaster, a property owner or manager can reach out for expert help right from the scene, using their cell phones."

Our “ERP” application allows both residential and commercial property managers and owners to create an Emergency Ready Profile that contains critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecasts and more, including the address and contact information for our franchise.

Through the application, the user can quickly call SERVPRO of Santa Cruz or submit an electronic "First Notice of Loss" (FNOL), setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process and take the right steps from the beginning to bring their property back to normal, "Like it never even happened."

For more information about SERVPRO of Santa Cruz, please visit us at

http://www.SERVPROsantacruz.com/

http://www.SERVPROsantacruz.com/water-damage-restoration

For Immediate Service in Santa Cruz, Call SERVPRO

1/23/2018 (Permalink)

Santa Cruz Residents: We provide immediate service day or night! 

SERVPRO of Santa Cruz provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Santa Cruz. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 (831)457-1997

Residential Services

Whether your Santa Cruz home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Bio-hazard Cleaning
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Santa Cruz commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

For Immediate Service in Santa Cruz County Call SERVPRO

8/19/2016 (Permalink)

Your friendly local and professional choice for emergency restoration needs.The team at SERVPRO of Santa Cruz

SERVPRO of Santa Cruz provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Santa Cruz County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 831-457-1997

Residential Services

Whether your Santa Cruz home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Santa Cruz commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our  Commercial services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration