Recent Posts

Science behind properly drying!

9/2/2021 (Permalink)

Water with lots of bubbles Science behind drying water

Did you know, there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its pre loss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO® of Santa Cruz are trained in the science of drying and follow strict industry- approved standards to help lower the chances of any secondary damages. If your business suffers a water damage we are here for you. SERVPRO® of Santa Cruz have been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.”

We are ready call us @ 831-457-1997 to help you. 

SERVPRO of Santa Cruz is Here to Help Santa Cruz County during this time of need!

8/2/2021 (Permalink)

COVID-19 Virus Call SERVPRO of Santa Cruz now for your Commercial Cleaning, (831) 457-1997!

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our neighbors that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

Technicians here at SERVPRO of Santa Cruz are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. Our technicians are trained to use the hospital grade dissinfectants to avoid the spead of Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your Santa Cruz County home or business needs deep cleaning services, call the experts today – (SERVPRO of Santa Cruz, 831-457-1997)

Santa Cruz County - Be Prepared when Storms Strike!

8/2/2021 (Permalink)

Santa Cruz County CZU Lightning 2020 CZU Wildfires started with a Dry Lightning storm - remember to stay safe prep your family for emergency situations!

As Santa Cruz County comes closer to the anniversary of the tragic 2020 CZU Wildfire, it is important to remind ourselves how to stay prepared for potential Dry Lightning storms or any emergency. Being prepared for anything will help you and your loved ones stay calm in stressful situations. Below are some items to keep readily accessible in emergency situations:

  • Water (one gallon per person per day for several days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

Contact SERVPRO of Santa Cruz at (831) 457-1997 for fire or water mitigation services as soon as possible and our trained technicians will respond with urgency!

Responding to a fire loss within the first 24 hours can make a difference in restoring versus replacing your property and personal belongings!

7/16/2021 (Permalink)

IMAGE OF FLAMES IMAGE OF FLAMES

When dealing with the aftermath of a fire it can be overwhelming, especially finding how and where to start. By contacting SERVPRO of Santa Cruz right away our trained Fire / Water technicians know that time is of the essence especially in these situations. Trying to save not only the structure but also all the prized possessions that your home or business holds makes this time a sensitive matter. Our compassionate and experienced technicians will respond immediately and start assessing damages in order to provide your insurance with the most accurate information so that your property can be addressed properly and in a timely manner. We are here not only to assist with your property but also help with any concerns you might have, at SERVPRO of Santa Cruz 831-457-1997, We Are Here To Help!  

SERVPRO of Santa Cruz – Hiring Heroes!

7/16/2021 (Permalink)

Restoration Technician Become a SERVPRO Hero!

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Water/Fire Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward helping our community members who have been affected by fire and water damage.

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description: 

Respond to service calls as needed. Perform mitigation and restoration services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities: 

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project
  • Maintain a clean and organized vehicle and clean equipment appearance
  • Prepare rooms/areas for work activities
  • Set up staging area and equipment for each project
  • Leave job site with a clean and orderly appearance
  • Perform production processes following SERVPRO®production guidelines per work order per crew chief directions
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
  • Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
  • Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

  • Valid Driver's License with no more than 1 point on DMV record
  • Ability to successfully complete a background check & drug screening subject to applicable law
  • Experience in restoration, cleaning, maintenance, and/or construction a plus
  • IICRC certifications a plus
  • High school diploma/GED
  • Effective oral communication

Physical and Work Environment Requirements:

  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Exposure to chemicals
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces (e.g., crawls spaces under buildings)
  • Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, Inc., the Franchisor, in any manner whatsoever.

EMERGENCY RESPONSE PLANS!

7/15/2021 (Permalink)

SERVPRO ERP SERVPRO ERP DESCRIPTION

SERVPRO® of SANTA CRUZ is ready to respond to just about any emergency you might be going through in your business. We are here to help 24 hours a day, 7 days a week, day or night we can take action when disaster strikes your building. We can even help your business develop a plan prior to a loss to ensure your preparedness for future damages that may occur. Our Emergency Ready Plans (ERP) compiles information of the building’s layout to ensure rapid action can be taken in times of need which can directly result to getting your company back into operation quicker after disaster strikes. Loss of income can be catastrophic to a business when unforeseen damages might have been prevented or perhaps minimized! Not only will an Emergency Ready Plan help SERVPRO but because of the amount of information collected, this will facilitate coordinating with your insurance as well. We are Here To Help®

Call to speak with one of our friendly and professional representatives to discuss how we can assist at 831-457-1997.

SERVPRO of Santa Cruz Knows the Science behind Tackling a Water Damage

6/25/2021 (Permalink)

WATER STAINED SUBFLOOR Call SERVPRO of Santa Cruz for your water damage today!

Some Homeowners may react to a water damage by throwing down a few towels to clean up the standing water, maybe even placing a fan or two in the area to help circulate the air flow. However, the structural damage may be much worse than one may think or see visually, and not addressing the full problem will lead to bigger issues down the road. There is a science behind SERVPRO of Santa Cruz’s drying processes.

SERVPRO of Santa Cruz trained professionals continually go through a series of trainings to stay current in the industry standards of the science of water mitigation. Holding to specific processes helps to minimize the possibilities of secondary damages (i.e. microbial growth). When you call SERVPRO of Santa Cruz to assist with your damages, you can expect our trained professionals to:

  • Take a full scope/inspection of the property and the loss area to detect and chase the hidden moisture
  • Document extensive measurements of the damages and effected materials to fully communicate the onsite conditions to you and your property insurance carrier
  • Strategically install specialized equipment to expedite the drying process and monitor that equipment to ensure its highest level of productivity

Be assured SERVPRO of Santa Cruz has the certifications, skills, and experience to help your home or business through your water damage. Call to speak with our professionals today, (831) 457-1997.

Don’t Let Your Water Damage Lead to Mold Growth

6/4/2021 (Permalink)

Before and After of Crawlspace Crawlspaces can be a breeding ground for mold - call SERVPRO for an inspection today!

With Summer fast approaching leading us into hotter weather, you may start seeing microbial grow pop up if you’ve decided to ignore a previous water damage! MOLD – not exactly the word you'd want to hear when you’re trying to enjoy your Summer Vacation! However, if a water damage was not handled properly, the chances of mold growth is very high especially in humid conditions with temperatures between 77° F and 86° F. Mold will thrive in damp, muggy, and moist conditions. Regardless if you live near the beaches in Santa Cruz, Capitola, Aptos, or inland in Santa Cruz Mountains, the weather we have in Santa Cruz County is beautiful and perfect weather not only for our community but also for the mold spores to spawn - yuck!

Schedule an inspection with SERVPRO of Santa Cruz and we will send one of our trained technicians to assess the water and mold damages in order to provide recommendations to properly remediate your home. Please call SERVPRO of Santa Cruz to schedule an inspection today (831) 457-1997

SERVPRO of Santa Cruz - Here to Help Your Business!

6/4/2021 (Permalink)

Saturated Office Carpet You never know when a water damage can affect your business - be prepared with SERVPRO!

A water damage can happen to anyone at any time. Though there are steps that can be taken as preventative maintenance to help reduce the chances of a water loss from occurring, it is always best to have a plan in place prior to being face-to-face with the damage.

For businesses in particular, experiencing a water damage can be detrimental if not handled correctly. SERVPRO of Santa Cruz understands that responding quickly and acting efficiently will help a business’s all-around bottom line. Minimizing business disruption is our number one goal when responding to commercial losses. Know that SERVPRO of Santa Cruz specializes in creating the proper mitigation plan for your business that will help your production get right back on track. SERVPRO of Santa Cruz is ready to assist day or night, call our offices today (831) 457-1997!

Allow SERVPRO to Assist with Your Fire Damage

6/4/2021 (Permalink)

Before and After of Fire Damage Fires can devastate a property - allow SERVPRO to guide you through the process

Fire damage is not only harmful to your home, but it can also cause health effects. When you invite our skilled crew to properly mitigate your home after a severe fire or smoke damage, no matter the cause of those the damage derived from, you can rest assured that your home will be in good hands. Not only will our SERVPRO of Santa Cruz crew be there to take care of your home remediation, but we also provide you with continuous updates of the progress throughout the process. We are here to help with this sometimes very complicated process and we bill insurance, in fact many insurance companies use us as a preferred vendor. We will get your home back to pre-fire/smoke damaged condition. Please call SERVPRO of Santa Cruz today (831) 457-1997