What our Customers say...
"Everything was easy to get scheduled and the office staff was friendly and easy to work with. Thank you SERVPRO of Santa Cruz!"
We are very impressed with the SERVPRO Santa Cruz/Santa Clara team members doing the work here.
They take pride in their work and they are very professional.
Keep up the good service!!
Thank you to the tech Tony K for all the hard work and professionalism, and thank you to the pack out team for all their hard work! Thank you SERVPRO!
"The daily updates and reports that came in are fantastic! The techs were awesome. Thank you for getting our classrooms back in working order fast when we had a water overflow happen on the first day of the 2016 school year. Thank You SERVPRO of Santa Cruz/Santa Clara!”
" I was very pleased with SERVPRO of Santa Cruz. . A very trustworthy company with knowledge of their profession. 5 stars!”
Phone call from our customer to our admin, "he was VERY impressed with our production staff. He told me that Mark who came the first day was very knowledgeable and helpful. He was happy that he chose SERVPRO to help him. I thanked him for his kind words."
Just keep doing what you did for us. It certainly works! We thank every person who came to our condo to do the work. We appreciate all of you. We thank Stephanie and Desiree as well for their friendliness and professionalism on the phone. We give everyone at SERVPRO who had anything to do with our claim an A+!! Thank you all!
Thank you for such excellent service and such a grand crew!! You have all been such a blessing.
Once again, I am very grateful.
Mark was courteous, professional and very knowledgeable. He was a pleasure to work with!
Very good job. Thank you!
All members of your business are very professional, courteous, responsible, and did an excellent service and repair. Many thanks for your business and prompt service.
Great Job! Highly recommend them, Enrique and Jeremy are both excellent workers.
They were terrific, prompt, professional, polite, conscientious and kind. They explained everything with care.
I am happy with their work and would use them again (a third time) and would refer them to friends.
I have never met a group of workers who were more competent, speedy, compassionate, kind and knowledgeable. I especially want to commend Mark, who is a fantastic tech as well as a fantastic gentleman. My recommendation? Keep it up! More of the same!
Every person I have ever been in contact with at SERVPRO of Santa Cruz is polite, professinal, patient and competent. Your techs are fabulous! Special shout out to Fedrico, Silvano and Matt! Thank You we will call again!
SERVPRO of Santa Clara is on our prefered vendors list for the whole hotel portfolio we manage, no question.
The "Emergency Ready Plan " SERVPRO of Santa Cruz performed on our hotel properties provided to be a valuable asset to our emergency contingency plan. All the important information for all the properties we manage in one easy to read application format on our phones. This is a must for any commercial property.
Greg Schoenstein-The Azul Hospitality Group
"A huge tree came down on my property, damaging my home, garage, and garden. My insurance adjuster sent SERVPRO of Santa Cruz out to my home, and they were so kind and considerate as well as professional and informative. From the initial visit to completion, they explained what they were going to do, and why they were doing it"
Mary Dominguez, Via YELP Review
I manage some apartments for my family in the Santa Cruz area. Several weeks ago we had a water leak late on a Saturday night and I needed help right away to get the damage under control and get the place dried out.
This was not an easy task, the tenant was a bit of a hoarder and it was a very difficult job to work on.
From Beginning to end the staff at SERVPRO of Santa Cruz were courteous, professional and just got the job done. They helped with all the insurance company paperwork and helped me to get the place dried out and cleaned up. The foreman was particularly helpful. I would recommend them for any size fire or water damage clean up.
These folks were friendly and professional. We had a kitchen fire and there was a lot of smoke damage. SERVPRO of Santa CRuz did an excellent job of cleaning our kitchen, even the bright white tile was sparkling. Even more importantly, their customer service was outstanding!!! The woman who answers the phone was so kind and helpful, not to mention funny, she made a difficult situation feel like a breeze! Highly recommend!
We had some MASSIVE water damage to our town home the other night, so bad that all 4 stories flooded and were pouring down gallons of water. After the fire department came out, they recommended calling SERVPRO of Santa Cruz because it's the closest one to our house. After calling, the tech that responded onsite fast. His name was Tony(older Asian man) and was SO NICE and INCREDIBLY helpful. He arrived a little after midnight and was at the house for almost 12 hours! . He was super nice and respectful of our space. We could not have dreamed of a better experience. Thanks Tony and SERVPRO!